membership

How to Use the AAA Mobile App: Your Complete Guide

Claire Grulick
Claire Grulick 5 Min Read
Man Phoning For Help with a broken down car

The AAA Mobile App transforms how you access roadside assistance, travel services and member discounts. Whether you're stranded on the highway or planning your next vacation, this powerful tool puts essential AAA services right in your pocket.

With over 60 million members nationwide, AAA has been America's trusted roadside assistance provider for more than a century. Rather than fumbling for your physical membership card or calling customer service, you can now access most AAA services with just a few taps on your smartphone.

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Manage your membership anywhere

Access roadside assistance, plan your trips and manage your AAA Membership all in one place.

Download the App!
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Setting up the AAA Mobile App

Getting started with the AAA Mobile App is straightforward, but proper setup ensures you're ready for any roadside emergency.

Creating your account

First, download the correct app for your location. AAA operates through different regional clubs, so you'll need either the AAA Mobile app or the Auto Club App. The app will automatically detect your location and direct you to the appropriate version based on your zip code.

During registration, you'll enter your AAA Membership number, personal information and create login credentials. Keep your membership card handy during this process, as you'll need the member number printed on it.

Adding your vehicle information

Vehicle details are crucial for accurate roadside assistance. Add each car, motorcycle or RV you own by entering the make, model, year and license plate number. This information helps dispatchers send the right equipment and locate you more efficiently during emergencies.

The app allows you to store multiple vehicles under one membership, which is particularly useful for families. Make sure to update this information whenever you buy, sell or lease a new vehicle.

Adding your membership card to the mobile wallet

One of the app's most convenient features is the digital membership card. You can add this card directly to your Apple Wallet or Google Pay, making it accessible even when your phone is locked. This eliminates the need to carry your physical membership card and ensures you always have proof of membership available.

To add your card to Apple Wallet, simply tap the "Add to Wallet" button in the app's membership section. The digital card contains the same information as your physical card and is accepted for roadside assistance, discounts and other member services.

Keeping information current

Regular updates keep you roadside ready. Review your contact information, vehicle details and emergency contacts at least twice yearly. Outdated information can delay assistance when you need it most, so accuracy is essential.

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Key features and benefits

The AAA Mobile App offers a comprehensive suite of services designed to enhance your membership experience both on the road and at home.

Roadside assistance

The app's most critical feature is emergency roadside assistance. When you experience a breakdown, flat tire, dead battery or lockout, the app uses your phone's GPS to pinpoint your exact location. This precision helps dispatchers send help to the right spot, even if you're unsure of your exact address.

To request assistance, tap the "Roadside Assistance" button and describe your problem. The app provides real-time updates about your service technician's location and estimated arrival time. You can even track the driver's progress on an interactive map, reducing anxiety during stressful situations.

The service covers you in any vehicle, not just your own, making it valuable for borrowed cars, rental vehicles or when helping friends and family members.

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Travel planning

The app transforms trip planning with integrated hotel search and booking capabilities. You can filter hotels by AAA Diamond designations, which indicate quality levels from one to five diamonds. These ratings help you choose accommodations that meet your standards and budget.

AAA Travel services extend beyond hotels. The app connects you to cruise booking services, allowing you to browse and reserve vacation packages with exclusive member pricing. Travel deals and packages often include additional perks like onboard credits or shore excursion discounts.

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Discounts and savings

Member discounts represent significant value, and the app makes finding them effortless. The "Nearby Discounts" feature uses location services to show attractions, restaurants and retailers offering AAA Member savings in your area.

Gas station price comparisons help you save money on fuel. The app displays current prices at nearby stations, though prices can change frequently throughout the day. While AAA strives for accuracy, you should call stations directly for the most current pricing.

AAA Members get ongoing Complimentary Gold Status and save 30¢/gal on your first fill-up at participating Shell stations when you join the Fuel Rewards program.

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Automotive services

The app connects you with trusted automotive services beyond emergency assistance. Auto repair shop locators help you find AAA-approved mechanics for routine maintenance and major repairs. These shops meet AAA's quality standards and often provide member discounts.

Electric vehicle owners benefit from EV charging station maps. The app shows charging locations, availability status and pricing information. This feature becomes increasingly valuable as more members drive electric vehicles.

Managing your AAA services

The app serves as a central hub for all your AAA services. You can view and manage your membership details, including renewal dates and service history. Insurance customers can access policy information, make payments and file claims directly through the app.

Banking customers can check account balances, transfer funds, make loan payments and manage their AAA credit cards. The app also provides quote tools for insurance, allowing you to explore coverage options and pricing.

Optimizing your app experience

Enable location services

Location accuracy significantly impacts your experience, especially for roadside assistance and finding nearby discounts. Enable precise location services in your phone's settings to ensure the app can locate you accurately during emergencies.

The app uses location data to show relevant local information, from gas prices to restaurant deals. While this requires sharing your location, AAA maintains strict privacy standards for member data.

Maximize your AAA Membership experience

The AAA Mobile App represents more than just a digital version of traditional services. From emergency roadside assistance to travel planning and daily savings opportunities, the app puts valuable resources at your fingertips.

Download or update the AAA Mobile App today to ensure you're ready for whatever the road brings. 

expect something more...

Manage your membership anywhere

Access roadside assistance, plan your trips and manage your AAA Membership all in one place.

Download the App!